Privacy Notice

Last updated October 31, 2023

Thank you for choosing to be part of our community at The Cotswold Brewing Company Ltd, doing business as Cotswold Brew Co (“Cotswold Brew Co”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@hawkstone.com.

This privacy notice describes how we might use your information if you:

• Visit our website at www.hawkstone.com
• Engage with us in other related ways — including any sales, marketing, or events

In this privacy notice, if we refer to:

• Website, we mean any site of ours that references or links to this policy
• Services, we mean our Website and other related services, including any sales, marketing, or events

The purpose of this privacy notice is to explain clearly what information we collect, how we use it, and what rights you have in relation to it. If you do not agree with any terms, please discontinue use of our Services immediately.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect information you voluntarily provide when you register, express interest in our products or Services, participate in activities, or contact us.

Personal Information Provided by You: names, email addresses, mailing addresses, job titles, usernames, passwords, contact preferences, billing addresses, authentication data, payment card details, phone numbers, etc.

Payment Data: We may collect payment data necessary to process purchases (e.g., card number, security code). All payment data is stored by Stripe, PayPal or Shopify. Their privacy policies can be found at:
stripe.com/en-gb/privacy
shopify.com/legal/privacy
paypal.com/myaccount/privacy/privacyhub

All personal information you provide must be accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information — such as your IP address and browser/device characteristics — is collected automatically.

We automatically collect data when you visit, use or navigate the Website. This may include IP address, browser type, operating system, language preferences, referring URLs, device name, country, location, usage details, and other technical information. This supports security, operations, analytics and reporting.

We also collect information through cookies and similar technologies:

• Log and Usage Data: diagnostic, usage and performance data recorded in log files.
• Device Data: device and application identifiers, location, ISP, hardware model, OS and configuration.
• Location Data: precise or imprecise geolocation (e.g. via IP or GPS). You may disable this in your device settings, but some Services may not function.

2. How Do We Use Your Information?

In Short: We process your information for legitimate business interests, to fulfil contracts, comply with law, and/or with your consent.

We use personal information for purposes such as:

• Facilitating account creation and logon (including via third-party accounts)
• Posting testimonials (with your consent)
• Requesting feedback
• Enabling user-to-user communications (with consent)
• Managing user accounts
• Sending administrative information (product/service updates, policy changes)
• Protecting our Services (fraud monitoring, security)
• Enforcing terms and policies
• Responding to legal requests
• Fulfilling and managing your orders
• Administering prize draws and competitions
• Delivering services to you
• Responding to inquiries and offering support
• Sending marketing/promotional communications (per your preferences)
• Delivering targeted advertising

3. Will Your Information Be Shared With Anyone?

In Short: We only share information with consent, to comply with laws, to provide Services, to protect rights, or to fulfil business obligations.

We may process or share your data based on:

• Consent: you’ve given specific consent for a purpose
• Legitimate Interests: to support our business interests
• Performance of a Contract: to fulfil contractual obligations
• Legal Obligations: to comply with laws or legal processes
• Vital Interests: to protect safety, prevent fraud, or in litigation

Specific sharing situations include:

• Business Transfers: mergers, acquisitions, asset sales
• Google Maps Platform APIs: for map functionality
• Vendors, Consultants and Third-Party Service Providers: payment processing, data analysis, email delivery, hosting, customer service, marketing (under contract and data-protection terms)
• Affiliates: parent company, subsidiaries, joint ventures
• Business Partners: to offer products, services or promotions

4. Who Will Your Information Be Shared With?

In Short: We only share with the following categories of third parties:

• Communication & Collaboration Tools
• Ad Networks
• Payment Processors
• Fulfilment Partners

5. Do We Use Cookies and Other Tracking Technologies?

In Short: Yes. We use cookies and similar technologies; details are in our Cookie Notice.

6. How Long Do We Keep Your Information?

In Short: As long as necessary for the purposes outlined, unless law requires longer retention.

When no legitimate need remains, we delete or anonymise your data, or securely isolate it until deletion is possible.

7. How Do We Keep Your Information Safe?

In Short: We use organisational and technical measures to protect your data, but no system is 100% secure. Use a secure environment.

8. Do We Collect Information From Under 18s?

In Short: No, we do not knowingly collect from or market to children under 18. If discovered, we delete such data.

9. What Are Your Privacy Rights?

In Short: In the EEA and UK, you have rights to access, correct, delete, restrict processing, data portability and to withdraw consent. To exercise these rights, contact us at info@hawkstone.com.

You may also complain to your local supervisory authority: https://edps.europa.eu/data-protection/our-role-supervisor/complaints_en

Controls for Do-Not-Track Features

Most browsers offer a Do-Not-Track setting. We do not currently honour DNT signals.

Updates to This Notice

In Short: Yes, we will update this notice as necessary. Changes will be marked with a new “Revised” date and take effect upon posting. We encourage you to review frequently.

How Can You Contact Us About This Notice?

Questions or comments? Email info@hawkstone.com or write to:

The Cotswold Brewing Company Ltd
College Farm
Stow Road
Cheltenham, Gloucestershire GL54 2HN
United Kingdom

How Can You Review, Update, Or Delete the Data We Collect?

You may request access, correction or deletion of your personal information by contacting us at info@hawkstone.com.